Business Process Automation (BPA)

Streamline. Automate. Accelerate – Power Up Your Processes!

Efficient workflows drive productivity, and Emojot’s AI-powered Business Process Automation (BPA) solution streamlines task automation, approvals, and process tracking for seamless collaboration and optimized performance.

With AI-driven analytics and automation, businesses can reduce inefficiencies, eliminate manual errors, and accelerate task completion. AI-powered alerts, smart task allocation, and customizable business process automation enhance productivity, improve compliance, and drive operational efficiency across all departments.

Core Features of
Business Process Automation

Core Features of Business Process Automation

Customizable Business Process Templates

• Design and deploy workflows tailored to your business processes using flexible, easy-to-edit templates.

CCM1

Advanced Analytics & Reporting Dashboard

• Access a centralized dashboard to monitor the performance of business processes.

• Gain real-time insights, track efficiency, and identify opportunities for process improvement.

WFM1

Emotion Sensor™-Enabled Issue Logging

• Enable customers and staff to seamlessly log complaints, maintenance requests, or internal issues across business processes for faster resolution.

Dynamic Escalation Management

• Automatically escalate overdue or unattended tasks to the appropriate management teams.

• Maintain high service standards and resolve critical issues faster.

Real-Time Task Tracking & Alerts

• Stay informed with real-time alerts on task updates, delays, and escalations ensuring every business process stays on track.

Role-Based Access Control

• Assign tasks and manage access securely based on defined roles and responsibilities, ensuring accountability and compliance.

Benefits 

1.

Boost team productivity with structured, seamless business processes.

2.

Organize and streamline task management across departments.

3.

Gain centralized visibility to support faster, smarter decisions.

4.

Handle issues proactively with real-time alerts and intelligent escalations.

Success stories

Brandix

Brandix, a leading apparel manufacturer with a 50-year legacy, has revolutionized its facility maintenance with Emojot’s AI-powered Business Process Automation Solution. By implementing a centralized system, Brandix eliminated delays in addressing maintenance issues, ensuring seamless operations and improved efficiency across multiple locations.

25–50%

Reduction in manual processing errors

30%

Time savings in admin workflows

Asiri Hospital

Asiri Hospitals, the largest private healthcare provider in Sri Lanka, faced challenges in managing diverse facility maintenance requests efficiently. By implementing Emojot’s AI-powered Business Process Automation (BPA) solution, Asiri Hospitals centralized maintenance tracking, automated request handling, and ensured faster issue resolution across its network.

90%

Of tickets were successfully resolved.

Our Platform in Action
Our Platform in Action

Revolutionizing Customer Centricity with

AI-Driven Solutions

Revolutionizing 
Customer Centricity 
with
 AI-Driven Solutions

Fix your customer experience gaps with AI-driven solutions that enhance satisfaction, streamline operations, and drive growth.