Driving Customer-Centric Digital Transformation with
Innovation and AI
Innovation and AI
We help businesses grow with expert consultation on our Customer-Centricity Maturity Model (CCMM) and AI-powered customized solutions.
Empowering businesses with AI-driven solutions to decode customer emotions, deliver actionable insights, and drive customer-centric growth for long-term success.
To be the global leader in Customer-Centricity, transforming how businesses understand and act on customer emotions to drive loyalty, innovation, and business excellence.
The Minds Behind the Innovation
We bring together creative thinkers and problem-solvers dedicated to innovation and excellence. With a culture of ownership, collaboration, and impact, our team is committed to building and deploying solutions that drive success.
Anupa Edisirisinghe
Office Assistant
Anupa Edisirisinghe
Office Assistant
Emojot was founded with a bold mission to revolutionize customer-centric solutions, empowering businesses to harness customer sentiment and turn feedback into action.
Launched our pioneering Customer Experience Management (CXM) and Employee Experience Management (EXM) products, powered by the unique Emotion Sensor® technology, reshaping the feedback landscape.
Secured major enterprise clients in both the USA and Sri Lanka, establishing product-market fit and demonstrating global relevance.
Awarded a US Trademark for our Emotion Sensors®.
Secured 3 US Design Patents, solidifying Emojot’s status as a product innovation leader.
Expanded the product suite with the launch of Workflow Management (WFM), Analytics & Operational Intelligence (AOI), and 360-degree Performance Management (360-PFM), with immediate enterprise adoption.
Achieved ISO/IEC 27001:2022 certification, underscoring our dedication to data security and compliance.
Embraced AI adoption, introducing powerful AI-driven sentiment analysis to unlock deeper customer insights.
Launched the Online Reputation Management (ORM) and Social Listening & Tracking (SLT) products, enabling large-scale, multi-site feedback aggregation and analysis.
Clinched Gold, Silver, and the coveted "Overall Best" award at NBQSA, recognizing our innovation and impact.
Earned top user ratings and multiple recognition badges from trusted platforms like Capterra, GetApp, and SoftwareAdvice.
Surpassed 100 global business clients across diverse industries, demonstrating strong market adoption and the scalability of our platform.
Honored as the Best AI-Powered Marketing Insight Platform of 2024 by the MarTech Awards, validating Emojot’s leadership in AI-driven solutions.
Introduced Kiyanna, the world’s first practical and affordable customer-centricity product tailored for micro and small businesses, bridging the gap for smaller enterprises to harness customer insights.
Launched EmoSight, the first unified AI-based analytics tool for customer-centricity data, enabling business leaders to break down data silos, gain cross-channel insights, and reduce costs.
Emojot, the
Choice of 5K+
Customer-centric Companies Worldwide.
Trusted by over 5,000 businesses globally, Emojot empowers organizations with AI-driven solutions to enhance
customer experiences, optimize engagement, and drive growth. Join industry leaders who rely on our innovative
technology to stay ahead in a competitive market.
Trusted by over 5,000 businesses globally, Emojot empowers organizations with AI-driven solutions to enhance customer experiences, optimize engagement, and drive growth. Join industry leaders who rely on our innovative technology to stay ahead in a competitive market.
Explore Expert Insights, Industry Trends, and
Innovative Strategies to Drive Success.
Innovative Strategies to Drive Success.
Got
Questions?
We Have Answers.
We Have Answers.
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We Have Answers.
We Have Answers.
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What does Emojot do?
Emojot empowers businesses through Emotion & AI by offering innovative solutions designed to enhance customer experiences, manage online reputations, and optimize workflows. Our products help businesses capture feedback, understand customer sentiment, and make data-driven decisions for long-term success.
How does Emojot use AI?
Emojot leverages AI for real-time sentiment detection, smart review responses, and automated alerts. Our AI-driven analytics provide deep insights to optimize customer experiences. EmoSight (Beta) unifies customer data, breaking silos for better decision-making.
Can Emojot integrate with other tools and platforms?
Yes, Emojot integrates seamlessly with popular CRM, marketing, and social media platforms, ensuring a smooth workflow and centralized customer management.
Is the platform customizable?
Absolutely! Emojot’s solutions are highly customizable, allowing businesses to tailor feedback mechanisms, analytics dashboards, and reports to suit their specific needs.
Is there customer support available?
Yes! We offer dedicated customer support to assist you with any questions or issues, ensuring a smooth and effective experience with Emojot.
How can I get started with Emojot?
You can get started by requesting a demo. Our team will guide you through the platform's features, showing you how Emojot can enhance customer experiences, manage online reputation, and optimize workflows to maximize your success.
Revolutionizing Customer Centricity with
AI-Driven Solutions
Customer Centricity
with AI-Driven Solutions
Fix your customer experience gaps with AI-driven solutions that enhance satisfaction, streamline operations, and drive growth.